Reference:
Bard00002223
Job Type:
Temporary
Industry:
Administration
Location:
BARDON
Position: Purchase Ledger Assistant Location: Bardon Head Office Type of Role:Temporary - 6 months Salary: ?20,000 Hours: Full time 37.5 NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. What we look for in a Purchase Ledger Assistant ? Microsoft excel / word / SAP ? Previous experience working in accounts department and in the purchase ledger ? SAP experience desirable ? Qualified to AAT foundation level - or qualified by experience ? Effective communication and negotiation skills ? Time management ? Organisation skills ? Honest / trust worthy ? Good typing skills In return we offer you the following; ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits package such as pension, life assurance, childcare vouchers, discounts and offers ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Company sick pay scheme which increases with service ? Participation in our employee recognition scheme NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed If you believe you have the necessary skills and experience to be an NRS Healthcare Customer Service Advisor, please forward your CV and a covering letter explaining why you have applied for the role.
Reference:
Davi000000002119
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
NRS service centre Huntingdon
Position: Occupational Therapy Assistant Location: Huntingdon, Cambs Type of role: Perm Salary: ?18,000 - ?22,000 Hours: 37.5 hours per week, Monday - Friday, 9.00am - 5.00pm Join the Clinical Team at NRS Healthcare and have the opportunity to work within a community equipment service, develop your skills and make a real difference. We are looking for a highly motivated Occupational Therapy Assistant with a keen interest in the provision of assistive equipment to support people in the community. Your working week will be very diverse and includes advising customers about daily living aids and assisting healthcare professionals regarding specialist equipment. We offer training opportunities and development within this role. You will be based at the NRS Healthcare service centre in Huntingdon as part of a busy team in the office and warehouse. NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. What we look for in an Occupational Therapy Assistant: ? Relevant additional qualifications e.g. NVQlevel II / III in Health and Social Care ? Demonstrate an appropriate level of knowledge and skills in the field of the equipment needs of adults. ? Work with the NRS OT and prescribers to promote effective partnership working. ? Work in partnership with Adult Social Care, therapy and community nursing staff in local area, the community equipment service and other agencies as necessary. ? Work in partnership with retailers, pharmacists and third sector organisations as necessary ? Make referrals and recommendations, under the clinical supervision of the NRS OT, to other services as required - e.g. referral for physiotherapy or community nursing input. ? Clearly record outcomes of intervention in line so that the success, or otherwise, of projects is measurable, both in terms of service user and carer satisfaction as well as financial efficiencies. ? Attend or lead meetings as and when required ? Participate in NRS Healthcares appraisal and supervision processes ? Fully compliant with all relevant mandatory training as and when required. ? Participate in service development and training as required. In return we offer you the following: ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Pension scheme ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Participation in our employee recognition scheme ? Progression opportunities This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. Travelling will be necessary within this role - both across Berkshire and on occasions to other NRS Service Centres or Head Office (in Leicestershire) NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service check. If you believe you have the necessary skills and experience for the Occupational Therapy Assistant role, then please send a CV and covering letter explaining why you have applied for the role.
Reference:
York501500002222
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
York
Job title: Technology Enabled Care Services (TECS) Triage Officer Location: York YO30 Hours: 37,5 Salary: ?18000-24000 Technology Enabled Care Services (TECS) Triage Officer NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Based at the NRS Service Centre in York the post holder will: ? Support the Technology Enabled Care Services (TECS) team members in the delivery of an effective TECS service. This includes (under the supervision of a qualified Occupational Therapist) ? Supporting the triaging of TECS referrals and identifying the most appropriate course of action for these, including translating into effective technical installation requirements. ? Support the Service and Transformation Manager with creating a local environment for change through effective communication, supporting process improvements and creating cult, so that TECS becomes an integral part of the local health and care system. ? Log all referrals received onto the IT system ? Effectively prioritise referrals coming into the service ? Contact service user / carers by telephone and carry out telephone assessment or book an appointment for an assessor to visit the person at home. ? Update all IT systems (including iCON and Excel) accurately and in a timely manner ? Undertake review telephone calls to service users to ensure all needs have been meet ? Work flexibly at times to ensure that changing priorities are met ? Being proactive in directing/signposting people, family members / carers to other relevant support services sources of assistance and support ? Be the lead Customer Services role for private payers choosing to buy TECS services from NRS directly and for publicly funded customers, supporting the commissioners' local strategy to increase the uptake of TECS by both groups of people. ? Support the team with work arising out of negotiations with other service providers, completed on behalf of Torbay and South Devon NHS Trust ? Taking a supporting role in projects and service developments as agreed with the commissioners. The post holder will: ? Prioritise and log all referrals into the IT system ? Carry out telephone assessments for those low risk referrals ? Organise the booking of urgent and other assessment / installation visits ? Ensure follow up visits and signposting are completed effectively and timely. ? Ensure landlords permission is gained if necessary for the TECS installation ? Work closely with prescribers to promote effective partnership working. ? Work in partnership and close liaison with other health, social care and voluntary sector partners as required. ? Clearly record all intervention in line with evidence based practice so that the success, or otherwise, of the service is measurable, both in terms of service user and carer satisfaction as well as financial efficiencies. ? Attend meetings as and when required ? Participate in NRS Healthcares appraisal and supervision processes ? Fully compliant with all relevant mandatory training as and when required In return we offer you the following; ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits package such as pension, life assurance, childcare vouchers, discounts and offers ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Company sick pay scheme which increases with service ? Participation in our employee recognition scheme NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed If you believe you have the necessary skills and experience to be an NRS Healthcare Triage Officer, please forward your CV
Reference:
Bard00002215
Job Type:
Permanent
Industry:
Customer Service
Location:
Coalville / Bardon - Head Office
Role Title: TECS Advisor Reporting Line: TECS Central Supervisor Salary: ?17,500 - ?19,500 Role NRS Healthcare is the UK's leading outsourced service provider of products and services to support independent living, including daily living aids, mobility and disability equipment and therapeutic resources. Operating across the UK, the Company employs approximately 850 staff. It has revenues of approximately ?140 million on which it generates EBITDA of around ?6.3 million. The Company aspires to grow to circa ?200 million of revenues of the next two years and development of the Telecare proposition will form a key part of the growth plans. Accountabilities The TECS Central Administrator will be expected to perform the following tasks: ? Answering queries from clients and local authorities via email and telephone ? Completing telephone orders for private clients ? Offering product advise to be potential clients ? Organising and printing letters & invoices to clients ? Organising payment reminders and receipts to clients ? Setting up of new Direct Debits ? Collecting payments from clients ? Actioning the aged debtors report ? General credit control duties ? Reporting faults to the service centre ? Sorting and actioning incoming post ? Raising collections on Icon ? Updating client details on all systems (Icon, SAP, PT-X and monitoring platform) ? Contacting clients coming to the end of the reablement period ? Actioning weekly reports from monitoring centre ? Sorting post and responding to queries ? Completing ADHOC task's given by TECS Central Supervisor ? Assisting service centre with ADHOC projects Competencies Typical qualities of a successful TECS Central Administrator include: ? Experienced in MS Excel and Word ? Customer service experience ? Credit control experience ? Effective communication skills with staff and members of the public ? High attention to detail
Reference:
Clin00002154
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
Over two sites :Hove and Littlehampton
Role: Occupational Therapist Location: West Sussex /Hove (spilt across 2 sites) Salary: ?30,000 - ? 34,000 Hours: 37 hours per week. NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Occupational Therapists and clinical support staff are a pivotal part of the success of the service we provide. What we look for in a Occupational Therapist Essential Criteria ? Experience and skills of working with a variety of service users across a range of disabilities ? Experience of working within a health and/or social care setting ? Experience of supervision of staff ? Effective written and verbal communication skills ? Effective organisation and time management skills ? IT skills ? Ability to prioritise your work ? Ability to reflect and critically appraise own performance ? Ability to use own initiative ? Ability to work under pressure and cope with stress ? Ability to manage conflict ? Ability to motivate others ? Positive attitude ? Willingness to learn ? Good interpersonal skills ? Demonstrable knowledge and practice of good customer care skills ? Emotional resilience ? To be skilled in setting up and adjusting specialist equipment Desirable Criteria ? Counselling Skills. ? Ability to deliver training ? Ability to complete and use spreadsheets (Excel) and other IT based reports In return we offer you the following; ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Pension scheme ? Enhanced holiday of 25 days per year (plus banks) which increases with service. ? Participation in our employee recognition scheme ? Progression opportunities NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed registered If you believe you have the necessary skills and experience to be an NRS Healthcare Occupational Therapist, please forward your CV and a covering letter explaining why you are applying for the vacancy.
Reference:
Bard00002215
Job Type:
Permanent
Industry:
Customer Service
Location:
Coalville / Bardon - Head Office
tbc
Reference:
West421300002210
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
Littlehampton
Role: Specials Procurement Advisor Location: Littlehampton Salary: ?17375 - 18000 Hours: 37.5 NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Customer Service Advisors are a pivotal part of the success of the service we provide. Duties of a Customer Service Advisor ? To be the first point of contact for our service users through email and phone calls ? To communicate to our Driver Technicians providing allocations for re-bookings, call outs ? To book in the delivery and collection of healthcare equipment with our service users ? To arrange the service and repair of certain items with our service users ? To demonstrate adaptability and good people skills as will be dealing with service users and management (internal and external) Please note this is not an exhaustive list of duties and responsibilities What we look for in a Customer Service Advisor ? IT literacy and administration skills, the ability to undertake sales order processing and update systems ? Excellent customer service skills, friendly and approachable telephone manner ? Ability to work well under pressure, resilience when needed and an empathetic nature ? A team worker with a flexible approach and good communication skills ? Attention to detail All successful applicants would be subject to a basic DBS disclosure. In return we offer you the following; ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Pension scheme ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Participation in our employee recognition scheme ? Full training ? Progression opportunities NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed registered As Specials Procurement Advisor you will mange the delivery, collection, repair and maintenance processes of all of our none standard product lines. This requires strong organisational and communication skills whereby timely liaison is required with Prescribers, Customers, and internal Departments to ensure the smooth and efficient running of the end to end process. If you believe you have the necessary skills and experience for the Customer Service Advisor role, then please send a cv and covering letter explaining why you should be considered for the position.
Reference:
Davi000000002119
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
NRS service centre Huntingdon
Position: Occupational Therapy Assistant Location: Huntingdon, Cambs Type of role: Perm Salary: ?18,000 - ?22,000 Hours: 37.5 hours per week, Monday - Friday, 9.00am - 5.00pm NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. What we look for in an Occupational Therapy Assistant: ? Relevant additional qualifications e.g. NVQlevel II / III in Health and Social Care ? Demonstrate an appropriate level of knowledge and skills in the field of the equipment needs of adults. ? Work with the NRS OT and prescribers to promote effective partnership working. ? Work in partnership with Adult Social Care, therapy and community nursing staff in Kent, the community equipment service and other agencies as necessary. ? Work in partnership with retailers, pharmacists and third sector organisations as necessary ? Make referrals and recommendations, under the clinical supervision of the NRS OT, to other services as required - e.g. referral for physiotherapy or community nursing input. ? Clearly record outcomes of intervention in line so that the success, or otherwise, of projects is measurable, both in terms of service user and carer satisfaction as well as financial efficiencies. ? Attend or lead meetings as and when required ? Participate in NRS Healthcares appraisal and supervision processes ? Fully compliant with all relevant mandatory training as and when required. ? Participate in service development and training as required. In return we offer you the following: ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Pension scheme ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Participation in our employee recognition scheme ? Progression opportunities NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed This position will be subject to an Enhanced Disclosures and Barring Service check If you believe you have the necessary skills and experience for the Occupational Therapy Assistant role, then please send a CV and covering letter explaining why you have applied for the role.
Reference:
Davi000000002136
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
NRS service centre Doncaster
Role: Occupational Therapist Location: Doncaster Salary: ?31,000 - ?35,000 Hours: 37.5 hours per week. Monday - Friday 9.00 - 5.00pm NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Occupational Therapists and clinical support staff are a pivotal part of the success of the service we provide. What we look for in a Occupational Therapist Essential Criteria ? Experience and skills of working with a variety of service users across a range of disabilities ? Experience of working within a health and/or social care setting ? Experience of supervision of staff ? Effective written and verbal communication skills ? Effective organisation and time management skills ? IT skills ? Ability to prioritise your work ? Ability to reflect and critically appraise own performance ? Ability to use own initiative ? Ability to work under pressure and cope with stress ? Ability to manage conflict ? Ability to motivate others ? Positive attitude ? Willingness to learn ? Good interpersonal skills ? Demonstrable knowledge and practice of good customer care skills ? Emotional resilience ? To be skilled in setting up and adjusting specialist equipment Desirable Criteria ? Counselling Skills. ? Ability to deliver training ? Ability to complete and use spreadsheets (Excel) and other IT based reports ? In return we offer you the following; ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Pension scheme ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Participation in our employee recognition scheme ? Progression opportunities ? NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed registered If you believe you have the necessary skills and experience to be an NRS Healthcare Occupational Therapist, please forward your CV and a covering letter explaining why you are applying for the vacancy.
Reference:
Davi000000002147
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
NRS service centre Ferriby
Role: Occupational Therapist (3 days a week) Location: North Ferriby Salary: ?18,500 - ?23,500 Hours: 3 days a week NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Occupational Therapists and clinical support staff are a pivotal part of the success of the service we provide. What we look for in a Occupational Therapist Essential Criteria ? Experience and skills of working with a variety of service users across a range of disabilities ? Experience of working within a health and/or social care setting ? Experience of supervision of staff ? Effective written and verbal communication skills ? Effective organisation and time management skills ? IT skills ? Ability to prioritise your work ? Ability to reflect and critically appraise own performance ? Ability to use own initiative ? Ability to work under pressure and cope with stress ? Ability to manage conflict ? Ability to motivate others ? Positive attitude ? Willingness to learn ? Good interpersonal skills ? Demonstrable knowledge and practice of good customer care skills ? Emotional resilience ? To be skilled in setting up and adjusting specialist equipment Desirable Criteria ? Counselling Skills. ? Ability to deliver training ? Ability to complete and use spreadsheets (Excel) and other IT based reports In return we offer you the following; ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Pension scheme ? Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Participation in our employee recognition scheme ? Progression opportunities NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed registered If you believe you have the necessary skills and experience to be an NRS Healthcare Occupational Therapist, please forward your CV and a covering letter explaining why you are applying for the vacancy.