Reference:
Berk427000002477
Job Type:
Permanent
Industry:
Distribution
Location:
Berkshire
Role: Driver Technician Location: Berkshire Salary: £21,000-21,500 per annum Hours: 42.5 hours per week, Mon to Friday 8:00 - 5.00, 30 mins lunch plus Saturday Rota and on call rota Full Time NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Driver Technicians are a pivotal part of the success of the service we provide. This is a fast-paced, challenging role which can make a real difference to people's lives. Duties of a Driver Technician ? To collect, deliver and install a varied assortment of healthcare equipment to our service users. ? To demonstrate when required the use and function of the equipment (as per induction training). ? To follow a prescheduled route ensuring the smooth and timely delivery of our equipment. ? Report or handle any queries, questions or issues during visits. ? To log all activity on company provided scanners. ? There will be a requirement to work on a rota basis to support out of hours' activity, for which you will receive a one-off bonus payment plus overtime for all hours worked. What we look for in a Driver Technician ? To hold a current, valid driving licence. Experience in driving a company vehicle preferred. For insurance purposes you must have held a UK driving licence for at least 3 years. ? Basic DIY skills and be physically fit as the role will involve lifting and carrying equipment. ? Understanding of Health and Safety practices. ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable. ? Good communication skill, resilience, flexibility and an empathetic nature. As this role is working in regulated activity you would be subject to an enhanced DBS disclosure. In return we offer you the following: ? Full training and NRS branded uniform ? Regular shift patterns ? Use of a company fleet vehicle for travel to and from work ? Saturday work one in seven Saturdays (day off in the week) ? On call rota - one in twelve weeks, with an Extra allowance of £15 per day, PLUS overtime for all hours worked if called out ? Competitive salary and benefits, paid overtime and on call time ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. Travelling will be necessary within this role and on occasions to other NRS Service Centres or Head Office in Leicestershire. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.
Reference:
Camb425400002476
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
Huntingdon
Role: Driver Technician Location: Huntingdon Salary: £22100 - £23205 per annum Hours: 42.5 hours per week, Tuesday-Saturday Full Time NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Driver Technicians are a pivotal part of the success of the service we provide. This is a fast-paced, challenging role which can make a real difference to people's lives. Duties of a Driver Technician ? To collect, deliver and install a varied assortment of healthcare equipment to our service users. ? To demonstrate when required the use and function of the equipment (as per induction training). ? To follow a prescheduled route ensuring the smooth and timely delivery of our equipment. ? Report or handle any queries, questions or issues during visits. ? To log all activity on company provided scanners. ? There will be a requirement to work on a rota basis to support out of hours' activity, for which you will receive a one-off bonus payment plus overtime for all hours worked. What we look for in a Driver Technician ? To hold a current, valid driving licence. Experience in driving a company vehicle preferred. For insurance purposes you must have held a UK driving licence for at least 3 years. ? Basic DIY skills and be physically fit as the role will involve lifting and carrying equipment. ? Understanding of Health and Safety practices. ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable. ? Good communication skill, resilience, flexibility and an empathetic nature. As this role is working in regulated activity you would be subject to an enhanced DBS disclosure. In return we offer you the following: ? Full training and NRS branded uniform ? Regular shift patterns ? Use of a company fleet vehicle for travel to and from work ? Saturday work one in seven Saturdays (day off in the week) ? On call rota - one in twelve weeks, with an Extra allowance of £15 per day, PLUS overtime for all hours worked if called out ? Competitive salary and benefits, paid overtime and on call time ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. Travelling will be necessary within this role and on occasions to other NRS Service Centres or Head Office in Leicestershire. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.
Reference:
Buck426100002473
Job Type:
Temporary
Industry:
Healthcare / Socialcare
Location:
Aylesbury
Role: Temporary Warehouse Operative Location: Aylesbury Salary: £17,550 per annum Hours: 37.5 hours per week, Mon - Fri 8am-4pm 30 minutes lunch NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Warehouse Operatives are a pivotal part of the success of the service we provide. Our warehouse operative role is responsible for the day-to-day activities associated with the efficient running of the warehouse and refurbishment facility regarding the receipt, management and dispatch of stock. Main Duties of a Warehouse Operative ? Cleaning, decontamination, and preparation of returned equipment ? Managing goods-in, refurbishment, quality assurance and putting away of returned stock. Raising Delivery Query Reports for any defects and quantity differences ? Picking and assembling of equipment, prior to distribution in the community. Quality checking of Special Orders against Prescription ? Supporting Monthly stock counting activity. Ensuring that all parts used are accounted and recorded for with a monthly count for Finance Reconciliation. ? Performing relief driving on occasion, we aspire for all our staff to progress within the business, such opportunities could be field based delivering equipment in the longer term ? Adhering to health & safety standards and practices at all times ? Supporting the role of in-house occupational therapist with cataloguing Returned Specials ? Supporting Prescriber visits in store with equipment advice and demonstration ? Supporting any other duties perceived as appropriate by your manager ? *Forklift truck driving - for some roles ? *Relief driving - for some roles What we look for in a Warehouse Operative ? To be physically fit as lifting and carrying is required ? The ability to follow verbal and written instruction ? Basic level of IT literacy ? Ability to work well under pressure, resilience when needed and an element of flexibility ? A team worker with a flexible approach, can-do attitude, and good communication skills ? Attention to detail ? Current, full driving licence. Please note this is not mandatory but may restrict opportunities as mentioned in the above duties In return we offer you the following: ? Full training ? Competitive salary and benefits, paid overtime ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Program and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job Development opportunities - progression to a Senior Team Warehouse Operative ? Supervisory cover for Operations Manager ? Provide Training for Warehouse Operations to improve performance & competency ? Manage and action exception reports such as CRAV, Ghosting, Scrap ? Manage HV Scrap process in line with contractual requirements ? Support in house OT with cataloguing Returned Specials ? Ensure all parts used are accounted and charged for with a monthly count for Finance Reconciliation ? Support Prescriber visits in store with equipment advice and demonstration To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service Check.
Reference:
Leic426400002298
Job Type:
Permanent
Industry:
Customer Operations
Location:
Bridgenorth
Job Title: Clinical Business Manager SalaryRange: Dependent on experience Reporting to: Clinical Director Base: Head office: 1 Faraday Drive Stourbridge Road Bridgenorth Shropshire WV15 5BA The role can also include working from home and travel nationwide as per business requirements. Contract type: Permanent Hours: Full time - 37.5hrs per week Responsible for: Leading the Clinical Senior Management team in ensuring that our Assessment Services are delivering high quality, safe and effective services to our commissioners and customers. The postholder will play an active role in developing the strategic vision for the Business working alongside and reporting to the Clinical Operations Director and Clinical Director. JOB SUMMARYWorking closely with the Clinical Services Director, Clinical Operations Director, and other Able 2 OT Managers, the Clinical Business Manager will have responsibility for ensuring that the Able 2 business is delivering a high quality and effective services for all stakeholders. The Clinical Business Manager will be responsible for managing the OT Managers, providing Clinical Governance in Able 2, ensuring that the Clinical Assessment Team (whether employed or self-employed) is fit for purpose, safe and clinically led, delivering high levels of professionalism and ensuring a positive relationship is maintained with our commissioners and customers at all levels. ACCOUNTABILITIES ? The overall direct line management of all Able 2 Occupational Therapy Managers (currently 5). ? Responsible for the Clinical Governance of Able 2 including ensuring the supervision of all staff occurs regularly and of high standard, induction and training of all clinical staff, measuring service user outcomes, providing escalation for serious complaints, and ensuring safeguarding reporting. ? Overall responsibility for ensuring that all clinical staff are working to Able 2 Clinical Governance and other professional internal and external standards, for example HCPC. ? Ensuring that contracts are adequately resourced - working with operational colleagues to maintain resource plans. ? Working with senior Management to ensure that Able 2 delivers against budgetary and business plans. ? Working with operational colleagues to produce meaningful business reporting each more for the NRS Board Meetings ? Working with Senior Management Team to develop the strategic vision of Able 2, innovations and new business opportunities. ? Taking a lead in mobilising new contracts successfully and ensure they deliver against the agreed specification. ? Acting as a professional lead and role model to the clinical staff. ? The compliance of Able 2 clinical activities with the contractual requirements for the services and ensuring that we comply with any clinical related regulations or standards in our work. ? Dealing effectively with serious incidents, complaints and safeguarding. ? Representing Able 2 senior management at contract review meetings with commissioners as agreed. ? Continuous improvement of the Able 2 Service. ? Compliance with all legislation including Health and Safety and Employment Law.
Reference:
Davi000000002474
Job Type:
Permanent
Industry:
Healthcare / Socialcare
Location:
Doncaster
Role: Occupational Therapy Assistant Location: NRS Healthcare Hull and East Riding / Doncaster / Blackburn and Darwen Salary: £18K-£22K Hours: 37.5/week Occupational Therapy Assistant Join the Clinical Team at NRS Healthcare and have the opportunity to work within a community equipment service, develop your skills and make a real difference. We are looking for a highly motivated Occupational Therapy Assistant with a keen interest in the provision of assistive equipment to support people in the community. advising customers about daily living aids and assisting healthcare professionals regarding specialist equipment. We offer training opportunities and development within this role. This role is providing support for the Community Equipment Services for Hull and East Riding Doncaster, and Blackburn with Darwen. Although based primarily in North Ferriby or Doncaster, the post-holder will provide input into all three services, including remote working when appropriate. You will be working with, and supported by, our full time qualified Occupational Therapist (OT) and you will be part of a growing team of OT’s and OTA’s across the country. Your working week will be very diverse and includes supporting the special equipment service, reviewing the use of equipment provided into care homes, helping to train prescribers on the best use of basic daily living aids, amongst many other developing roles Occupational Therapy Assistant duties include but not limited to: Assessment of customers by telephone using a standardised format. Promoting the Safe+Well™ Service (Health and Social Care, Private Care and Residential Homes & Voluntary Sector). Cataloguing special equipment effectively, keeping the on-line catalogue up to date and manage and integrate the special and children’s equipment service across the ICES service through the delivery of monthly update bulletins. Attending Equipment Review Groups on behalf of NRS when necessary. Providing training to prescribers, as appropriate and supported by the OT, on new items of equipment and equipment on the standard equipment catalogue. Supporting the OT's in developing special projects as agreed with the commissioners. Contacting those service users / carers with less complex needs and undertaking a telephone review, where appropriate, of their equipment needs. Investigating, by whatever means necessary, any ‘lost’ equipment and endeavouring to trace it in order to generate collection. Raising collections on iRIS4 for equipment that is no longer required by the service user. Referring and signposting clients / carers where necessary – e.g., to OT / Physio, falls teams, carers’ assessments. Keeping an accurate record of work undertaken. Responding to telephone or email queries from prescribers and commissioners. Supporting the Customer Support Assistants in their daily contact with prescribers and their queries. Occupational Therapy Assistant Keys Skills and competencies include: Relevant additional qualifications e.g. NVQ Level 2/3 in Health and Social Care. Demonstrate an appropriate level of knowledge and skills in the field of the equipment needs of adults. Work with the NRS OT and prescribers to promote effective partnership working. Work in partnership with Adult Social Care, therapy and local community nursing staff, community equipment service and other agencies, as necessary. Work in partnership with retailers, pharmacists and third sector organisations, as necessary. Make referrals and recommendations, under the clinical supervision of the NRS OT, to other services as required – e.g., referral for physiotherapy or community nursing input. Clearly record outcomes of intervention in line so that the success, or otherwise, of projects is measurable, both in terms of service user and carer satisfaction as well as financial efficiencies. Attend or lead meetings as and when required. Participate in NRS Healthcare's appraisal and supervision processes. Fully compliant with all relevant mandatory training as and when required. Participate in service development and training as required. To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. Travelling will be necessary within this role – both across Berkshire and on occasions to other NRS Service Centres or Head Office (in Leicestershire) NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service check.
Reference:
Bard00002472
Job Type:
Permanent
Industry:
Financial services
Location:
Bardon / based at home
Job Title Sales Ledger Assistant - Telecare Location Bardon (HO) / work from home Reports to Sales Ledger Manager Salary Up to £22,000 depending on experience Hours 37.5 hours per week, Monday-Friday 8.30 - 4.30 (30mins lunch) Job Purpose Responsible for ensuring Telecare Sales Ledger accounts are fully reconciled. Key Duties & Responsibilities ? Create payment reports and process onto the Sales Ledger ? Clearing Invoices and payments where there is a timing difference ? Ensure Invoicing and billing plans are accurate and timely ? Prepare and create Sales Ledger Credit notes ? Investigate and resolve differences between payments and system Invoices ? Reconcile system outputs and liaise with relevant departments to correct errors ? Maintenance of payment plans and direct debits Additional Responsibilities ? The above is not an exhaustive list of responsibilities and duties. The post holder will be expected to undertake other duties as is reasonably required. Essential Qualifications / Skills Numeracy and Computer skills are essential Proficient in Microsoft Excel Excellent attention to detail Have a logical and thorough approach to problem solving Able to work in an organised manner Knowledge of SAP or similar finance system desirable Knowledge of Direct Debit payment processing desirable Key Attributes Effective communicator with both finance and non-finance professionals of varying levels Good time management and organisational skills Honest / trustworthy Hard-working, efficient and motivated by results
Reference:
Buck426100002302
Job Type:
Permanent
Industry:
Customer Service
Location:
Aylesbury
Job Title: Customer Service Advisor Reporting to: Area Customer Services Manager Location: Aylesbury (site based) Salary: £18,000-20,500 Hours: Full Time, 40 hours per week + 30 minutes lunch break, Monday - Friday Job purpose NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Customer Service Advisors are first point of contact for many of our customers and a pivotal part of the success of the service we provide. This is a fast-paced, challenging role which can make a real difference to people's everyday lives. Our Customer Service Advisors deal with the day-to-day communication between NRS, prescribers and clients, using telephone and other communication channels. Also, they ensure that NRS systems are appropriately updated in a timely and effective way. Key Duties of a Customer Service Advisor ? To be the first point of contact for our service users. ? To book in the delivery and collection of healthcare equipment with our service users. ? To provide allocations for re-bookings and call outs. ? To communicate to our Driver Technicians and Service Engineers. ? To arrange servicing and repair of community healthcare equipment with service users. ? To demonstrate adaptability and good people skills as you will be attending to service users and other stakeholders. ? To comply with processes and procedures. ? To update the systems records in a timely manner. ? To attend to complaints in a professional manner. What we look for in a Customer Service Advisor ? Competent IT literacy and good administration skills, the ability to undertake order processing and update systems. ? Excellent customer service skills, friendly and with a good telephone etiquette. ? Ability to work well under pressure, resilience when needed and an empathetic nature. ? A team worker who is adaptable and with good communication skills. ? Attention to detail and organisation skills. In return we offer you the following: ? On-the-job training ? Competitive salary, great benefits and paid overtime ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Program and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service Check.
Reference:
Buck426100002380
Job Type:
Permanent
Industry:
Customer Service
Location:
Aylesbury
Position: PS Senior Customer Service Advisor Location: Aylesbury Type of role: Full time Permanent Salary: £21,000-23,000 per annum Hours: 37.5 hours per week between 8.30am-4.30pm & 9.00am-5.00pm Monday to Friday NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. To support the Customer Service Manager in providing outstanding levels of customer service through the effective management of a customer service department. What we look for in a PS Senior Customer Service Advisor: Call abandon rate and time taken to answer calls Telephone queries and complaints to be resolved within agreed timescales. Quality of service to be measured by call monitoring feedback Effective leadership being customer service driven Teamwork and Problem solving skills using Initiative Knowledge of customer service best practice Experience of managing the performance of Staff development and training Ability to communicate effectively at all levels with good listening skills IT Literate with experience of using windows based applications (e.g. Excel etc) Ability to work under pressure and maintain a positive outlook. Knowledge of SAP desirable In return we offer the following: A chance to work as part of a great team doing a rewarding job Competitive salary and benefits package such as pension, life assurance, childcare vouchers, discounts and offers Enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) Company sick pay scheme which increases with service Participation in our employee recognition scheme NRS Healthcare are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. NRS Healthcare is also Disability Confident Committed If you believe you have the necessary skills and experience for the PS Senior Customer Service Advisor role then please send a cv and covering letter explaining why you should be considered for the position.
Reference:
Oxfo00002409
Job Type:
Permanent
Industry:
Customer Service
Location:
Bicester
Job Title: Customer Service Advisor Reporting to: Customer Service Manager Location: Salary: Hours: Full Time Job purpose NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Customer Service Advisors are first point of contact for many of our customers and a pivotal part of the success of the service we provide. This is a fast-paced, challenging role which can make a real difference to people's everyday lives. Our Customer Service Advisors deal with the day-to-day communication between NRS, prescribers and clients, using telephone and other communication channels. Also, they ensure that NRS systems are appropriately updated in a timely and effective way. Key Duties of a Customer Service Advisor ? To be the first point of contact for our service users. ? To communicate to our Driver Technicians and Service Engineers, providing allocations for re-bookings and call outs. ? To book in the delivery and collection of healthcare equipment with our service users. ? To arrange the service and repair of certain items with our service users. ? To demonstrate adaptability and good people skills as will be dealing with service users and management (internal and external). ? To comply to processes and procedures. ? To effectively manage stock queries and out of stock process. ? To update the systems in a timely manner and maintain filing systems and records. What we look for in a Customer Service Advisor ? IT literacy and administration skills, the ability to undertake order processing and update systems. ? Excellent customer service skills, friendly and approachable telephone manner. ? Ability to work well under pressure, resilience when needed and an empathetic nature. ? A team worker with a flexible approach and good communication skills. ? Attention to detail and organisation skills. In return we offer you the following: ? Full training ? Competitive salary and benefits and paid overtime ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Program and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service Check.
Reference:
Berk427000002467
Job Type:
Permanent
Industry:
Distribution
Location:
Berkshire
Role: Driver Technician Location: Theale Salary: £21000-£21500 per annum Hours: 42.5 hours per week, TUESDAY TO SATURDAY 8 TILL 5 Full Time NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Driver Technicians are a pivotal part of the success of the service we provide. This is a fast-paced, challenging role which can make a real difference to people's lives. Duties of a Driver Technician ? To collect, deliver and install a varied assortment of healthcare equipment to our service users. ? To demonstrate when required the use and function of the equipment (as per induction training). ? To follow a prescheduled route ensuring the smooth and timely delivery of our equipment. ? Report or handle any queries, questions or issues during visits. ? To log all activity on company provided scanners. ? There will be a requirement to work on a rota basis to support out of hours' activity, for which you will receive a one-off bonus payment plus overtime for all hours worked. What we look for in a Driver Technician ? To hold a current, valid driving licence. Experience in driving a company vehicle preferred. For insurance purposes you must have held a UK driving licence for at least 3 years. ? Basic DIY skills and be physically fit as the role will involve lifting and carrying equipment. ? Understanding of Health and Safety practices. ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable. ? Good communication skill, resilience, flexibility and an empathetic nature. As this role is working in regulated activity you would be subject to an enhanced DBS disclosure. In return we offer you the following: ? Full training and NRS branded uniform ? Regular shift patterns ? Use of a company fleet vehicle for travel to and from work ? Saturday work one in seven Saturdays (day off in the week) ? On call rota - one in twelve weeks, with an Extra allowance of £15 per day, PLUS overtime for all hours worked if called out ? Competitive salary and benefits, paid overtime and on call time ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. Travelling will be necessary within this role and on occasions to other NRS Service Centres or Head Office in Leicestershire. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.