Role: Warehouse Team Leader Location: Sidcup Salary: £28,150 pa Hours: Full time 42.5 hrs per week,Monday - Friday 11am - 20:00pm Warehouse Team Leader NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. What we look for in a Warehouse Team Leader Essential: ? Supervisory Team Leader experience, ideally within a Warehouse environment. ? Demonstrates competency in English and Maths. ? IT literate. ? Knowledge of stock control systems. ? Experience of Warehouse work. ? Experience of stock control and manual stock counting. ? Ability to work as part of a team. ? Ability to work accurately with attention to detail. ? Ability to read and act on written instructions. ? Ability to use own initiative ? Flexible and proactive. Desirable: ? Forklift experience. ? Experience of handheld scanners. ? Experience of computerised, location based inventory systems. ? Experience of maintaining accurate records. In return we offer you the following ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.

Role: Customer Service Advisor Location: Aylesbury Salary: £22,100 - £23,030 pa Hours: Full Time 37.5 hrs per week, working 5 days out of 7 Candidates need to be based within driving distance to the main location Job purpose: NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. This is no ordinary Customer Service Advisor role. We are looking for people to join us who care about others and want to make a difference in their community. Are you that person? You will be a critical part of a close-knit team who deal directly, by phone, with Occupational Therapists and our Clients to arrange and book equipment to be delivered, fitted, and collected, in predominantly domestic settings across Buckinghamshire. This equipment is supplied to vulnerable people, to allow them to remain independent in their homes, allowing the NHS and Social Services to deliver frontline care where it is needed. This equipment and the service you will provide is a lifeline to many vulnerable people, and you will ensure that the orders are booked correctly and accurate information recorded for our drivers to carry out their service as efficiently as possible. Although the job may be challenging at times, what you will gain in abundance is satisfaction and pride in the knowledge that you are genuinely making a difference to vulnerable people in your community. You'll benefit from in depth training for this role and the chance to work in a small, close knit team of CSAs. You will also need to be able to communicate effectively whilst displaying kindness and empathy as many of the clients you will speak to are classed as vulnerable. You may also at times be dealing with clients, who are receiving end-of-life care, so you will also need to be resilient when faced with difficult circumstances. Role & Responsibilities: ? To answer and deal professionally with incoming phone calls from occupational therapists and clients ? To make outgoing phone calls to clients to arrange delivery or collection of equipment, and record all information accurately on the booking system ? To ensure all trained policies and procedures are followed correctly and accurately ? To process and file all driver paperwork when returned to the depot ? Please note this is not an exhaustive list of duties and responsibilities What we look for in a Customer Service Advisor: ? A positive can-do attitude ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable ? Good communication skill, resilience, flexibility, and an empathetic nature In return we offer you the following: ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts ? Employee biannual retention bonus scheme of 1.25% of basic annual salary ? Company Sick pay after completion of probation period To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.

Role: Driver Technician Location: Aylesbury Salary: £24,725 pa Hours: Full Time 40 hrs per week, working 5 days out of 7 Job purpose: Deliver, collect, installs, adjust, assess and demonstrate equipment and goods in, to and from the homes of vulnerable people to assist in helping to live independently. Often the role is undertaken in a challenging and emotional environment, dealing with clients/families that may be recently bereaved, be end of life, have learning difficulties or needing equipment to help rehabilitate. Duties of a Driver Technician ? To collect, deliver and install a varied assortment of healthcare equipment to our service users. ? To demonstrate when required the use and function of the equipment (as per induction training). ? To follow a prescheduled route ensuring the smooth and timely delivery of our equipment. ? Report or handle any queries, questions or issues during visits. ? To log all activity on company provided scanners. ? There will be a requirement to work on a rota basis to support out of hours' activity, for which you will receive a one-off bonus payment plus overtime for all hours worked. In return we offer you the following: ? Full training and NRS branded uniform ? Competitive salary and benefits, paid overtime and on call time ? Excellent enhanced holiday of 33 days per year (inc banks) which increases with service up to 38 days per year (inc banks) ? Pension scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings ? Role progression opportunities ? A chance to work as part of a great team doing a rewarding job Come and join our team of drivers delivering healthcare equipment to peoples homes to improve their lives. This is a delivery job that makes a difference. Youre required to deliver, and install, items of healthcare equipment into people homes. Full training provided with state of the art technology systems to support you. We are looking for drivers who care about people and want to make a difference in their local community. This is a job where the focus is on the quality of care provided at each delivery. What you do, enables people to be cared for at home with some independence. It matters. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Driver Technicians are a pivotal part of the success of the service we provide. This is a fast-paced, challenging role which can make a real difference to people's lives. What we look for in a Driver Technician ? To hold a current, valid driving licence. Experience in driving a company vehicle preferred. For insurance purposes you must have held a UK driving licence for at least 3 years. ? Basic DIY skills and be physically fit as the role will involve lifting and carrying equipment. ? Understanding of Health and Safety practices. ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable. ? Good communication skill, resilience, flexibility and an empathetic nature. NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service Check.

Role: Customer Service Advisor Location: Bicester Salary: £23,107 pa Hours: Full Time 42.5 hrs per week, Monday - Friday 08:00am - 17:00pm Candidates need to be based within driving distance to the main location Job purpose: NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. This is no ordinary Customer Service Advisor role. We are looking for people to join us who care about others and want to make a difference in their community. Are you that person? You will be a critical part of a close-knit team who deal directly, by phone, with Occupational Therapists and our Clients to arrange and book equipment to be delivered, fitted, and collected, in predominantly domestic settings across Oxfordshire. This equipment is supplied to vulnerable people, to allow them to remain independent in their homes, allowing the NHS and Social Services to deliver frontline care where it is needed. This equipment and the service you will provide is a lifeline to many vulnerable people, and you will ensure that the orders are booked correctly and accurate information recorded for our drivers to carry out their service as efficiently as possible. Although the job may be challenging at times, what you will gain in abundance is satisfaction and pride in the knowledge that you are genuinely making a difference to vulnerable people in your community. You'll benefit from in depth training for this role and the chance to work in a small, close knit team of CSAs. You will also need to be able to communicate effectively whilst displaying kindness and empathy as many of the clients you will speak to are classed as vulnerable. You may also at times be dealing with clients, who are receiving end-of-life care, so you will also need to be resilient when faced with difficult circumstances. Role & Responsibilities: ? To answer and deal professionally with incoming phone calls from occupational therapists and clients ? To make outgoing phone calls to clients to arrange delivery or collection of equipment, and record all information accurately on the booking system ? To ensure all trained policies and procedures are followed correctly and accurately ? To process and file all driver paperwork when returned to the depot ? Please note this is not an exhaustive list of duties and responsibilities What we look for in a Customer Service Advisor: ? A positive can-do attitude ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable ? Good communication skill, resilience, flexibility, and an empathetic nature In return we offer you the following: ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts ? Employee biannual retention bonus scheme of 1.25% of basic annual salary ? Company Sick pay after completion of probation period To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.

Role: Driver Technician Location: Huntington Salary: £23,094.50 pa Hours: Full time 425. hrs per week, Monday - Friday Come and join our team of 26 drivers delivering healthcare equipment to peoples homes in Cambridgeshire & Peterborough to improve their lives. This is a delivery job with a difference. Youre required to deliver, and install where required, items of healthcare equipment into people's homes. Full training provided with state of the art technology systems to support you. We are looking for drivers who care about people and want to make a difference in their community. This is a job where the focus is on the quality of care provided at each delivery. What you do enables people to be cared for at home with some independence. It matters. Duties of a Driver Technician ? To collect, deliver and install a varied assortment of healthcare equipment to our service users. ? To demonstrate when required the use and function of the equipment (as per induction training). ? To follow a prescheduled route ensuring the smooth and timely delivery of our equipment. ? Report or handle any queries, questions or issues during visits. ? To log all activity on company provided scanners. ? There will be a requirement to work on a rota basis to support out of hours' activity, for which you will receive a one-off bonus payment plus overtime for all hours worked. What we look for in a Driver Technician ? To hold a current, valid driving licence. Experience in driving a company vehicle preferred. For insurance purposes you must have held a UK driving licence for at least 3 years. ? Basic DIY skills and be physically fit as the role will involve lifting and carrying equipment. ? Understanding of Health and Safety practices. ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable. ? Good communication skill, resilience, flexibility and an empathetic nature. In return we offer you the following ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service Check.

Role: Customer Service Advisor Location: Worthing Salary: £20,319 - £22,000 pa Hours: Full Time 37.5 hrs per week, Mondaay - Friday 08:00am - 16:00pm Candidates need to be based within driving distance to the main location Job purpose: NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. This is no ordinary Customer Service Advisor role. We are looking for people to join us who care about others and want to make a difference in their community. Are you that person? You will be a critical part of a close-knit team who deal directly, by phone, with Occupational Therapists and our Clients to arrange and book equipment to be delivered, fitted, and collected, in predominantly domestic settings across Worthing. This equipment is supplied to vulnerable people, to allow them to remain independent in their homes, allowing the NHS and Social Services to deliver frontline care where it is needed. This equipment and the service you will provide is a lifeline to many vulnerable people, and you will ensure that the orders are booked correctly and accurate information recorded for our drivers to carry out their service as efficiently as possible. Although the job may be challenging at times, what you will gain in abundance is satisfaction and pride in the knowledge that you are genuinely making a difference to vulnerable people in your community. You'll benefit from in depth training for this role and the chance to work in a small, close knit team of CSAs. You will also need to be able to communicate effectively whilst displaying kindness and empathy as many of the clients you will speak to are classed as vulnerable. You may also at times be dealing with clients, who are receiving end-of-life care, so you will also need to be resilient when faced with difficult circumstances. Role & Responsibilities: ? To answer and deal professionally with incoming phone calls from occupational therapists and clients ? To make outgoing phone calls to clients to arrange delivery or collection of equipment, and record all information accurately on the booking system ? To ensure all trained policies and procedures are followed correctly and accurately ? To process and file all driver paperwork when returned to the depot ? Please note this is not an exhaustive list of duties and responsibilities What we look for in a Customer Service Advisor: ? A positive can-do attitude ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable ? Good communication skill, resilience, flexibility, and an empathetic nature In return we offer you the following: ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts ? Employee biannual retention bonus scheme of 1.25% of basic annual salary ? Company Sick pay after completion of probation period To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.

Role: Healthcare Equipment Installer Location: Bicester Salary: £25,416 pa Hours: Full time 42.5 hrs per week, Monday - Friday,1 in 20 On Call Rota This is no ordinary Driver/Technician role. We are looking for people to join us who care about others and want to make a difference in their community. Are you that person? You will be a critical part of a close-knit team who deliver, fit, and collect community equipment in predominantly domestic settings across Oxfordshire. This equipment is supplied to vulnerable people, to allow them to remain independent in their homes, allowing the NHS and Social Services to deliver frontline care where it is needed most. This equipment and the service you will provide is a lifeline to many vulnerable people, and you will ensure that the equipment you are delivering is fitted correctly and the client knows how to use it, providing reassurance to our clients that their equipment is available when they need it most. Although the job may be challenging at times, what you will gain in abundance; satisfaction and pride in the knowledge that you are genuinely making a difference to vulnerable people in your community. You'll benefit from in depth training for this role, but basic DIY skills and a good level of physical fitness is important to set you on the right path. You will also need to be able to communicate effectively whilst displaying kindness and empathy as many of the clients you will visit are classed as vulnerable. You may also at times visit clients who are receiving end-of-life care, so you will also need to be resilient when faced with difficult circumstances. Role & Responsibilities: ? To collect, deliver and install a varied assortment of healthcare equipment to our service users ? To demonstrate when required the use and function of the equipment (as per induction training) ? To follow a prescheduled route ensuring the smooth and timely delivery of our equipment ? Report or handle any queries, questions, or issues during visits ? To log all activity on company provided scanners ? There will be a requirement to work on a rota basis to support out of hours activity, for which you will receive a one-off bonus payment plus overtime, paid at time and a half, for all hours worked ? Various shift patterns covering from 7:30am up to 18.00pm ? Please note this is not an exhaustive list of duties and responsibilities About You: ? A positive can-do attitude ? To hold a current, valid driving licence. Experience in driving a company vehicle preferred. For insurance purposes you must have held a UK driving licence for at least 3 years ? Basic DIY skills and be physically fit as the role will involve lifting and carrying equipment ? Understanding of Health and Safety practices ? Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable ? Good communication skills, resilience, flexibility, and an empathetic nature About us: ? NRS Healthcare is the UKs leading provider of Community Equipment Services and is a market-leading and award-winning provider of products and services designed to support independent living. ? We deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. ? We employ over 1000 staff and work for over 40 Local Authorities, Clinical Commissioning Groups, and NHS Trusts. ? With a heritage over 70 years, we have unparalleled expertise in daily living aids and disability aids for older people, disabled adults and children and their careers. In return we offer you the following: ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to an enhanced Disclosures and Barring Service Check.

Role: Warehouse Operative Location: Bournemouth Salary: £20,319 pa Hours: Full time 37.5 hrs per week, Monday - Saturday NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our Warehouse Operatives are a pivotal part of the success of the service we provide. Our warehouse operative role is responsible for the day-to-day activities associated with the efficient running of the warehouse and refurbishment facility regarding the receipt, management and dispatch of stock. Main Duties of a Warehouse Operative ? Cleaning, decontamination, and preparation of returned equipment ? Managing goods-in, refurbishment, quality assurance and putting away of returned stock. Raising Delivery Query Reports for any defects and quantity differences ? Picking and assembling of equipment, prior to distribution in the community. Quality checking of Special Orders against Prescription ? Supporting Monthly stock counting activity. Ensuring that all parts used are accounted and recorded for with a monthly count for Finance Reconciliation. ? Performing relief driving on occasion, we aspire for all our staff to progress within the business, such opportunities could be field based delivering equipment in the longer term ? Adhering to health & safety standards and practices at all times ? Supporting the role of in-house occupational therapist with cataloguing Returned Specials ? Supporting Prescriber visits in store with equipment advice and demonstration ? Supporting any other duties perceived as appropriate by your manager ? *Forklift truck driving - for some roles ? *Relief driving - for some roles What we look for in a Warehouse Operative ? To be physically fit as lifting and carrying is required ? The ability to follow verbal and written instruction ? Basic level of IT literacy ? Ability to work well under pressure, resilience when needed and an element of flexibility ? A team worker with a flexible approach, can-do attitude, and good communication skills ? Attention to detail ? Current, full driving licence. Please note this is not mandatory but may restrict opportunities as mentioned in the above duties Development opportunities - progression to a Senior Team Warehouse Operative ? Supervisory cover for Operations Manager ? Provide Training for Warehouse Operations to improve performance & competency ? Manage and action exception reports such as CRAV, Ghosting, Scrap ? Manage HV Scrap process in line with contractual requirements ? Support in house OT with cataloguing Returned Specials ? Ensure all parts used are accounted and charged for with a monthly count for Finance Reconciliation ? Support Prescriber visits in store with equipment advice and demonstration In return we offer you the following ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.

Role: Telecare Supervisor - Regional Location: Greenford Salary: £38,314 pa Hours: Full time 37.5 hrs per week, Monday - Friday 08:00am - 16:00pm NRS Healthcare is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. What we look for in a Telecare Supervisor:- ? Supervise the Telecare DT's across the region in the day to day duties ? Support the London Region with reporting to the Consortium ? Answering queries from clients & the Consortium ? Dealing with complaints & compliments ? Ensure you are fully conversant with the changes within the Telecare and Sensory field Essential Qualifications:- ? Excel & word skills ? Customer service experience ? Minimum 2 years' Telecare experience Key Attributes:- ? Effective communication skills ? High attention to detail ? Ability to communicate with all levels of staff and the general public ? Ability to work on their own In return we offer you the following:- ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.

Role: Compliance Coordinator Location: Tottenham Salary: £30,000 p/a Hours: Full time 37.5p/w Monday to Friday 09:00am-17:00pm The Compliance Coordinator (CC) is responsible for providing administrative support to the Senior Management team and to assist and support them in ensuring compliance with company management systems including ISO, Health and Safety and Environmental and HR. The Compliance Coordinator is also responsible for managing the NRS training system and to co-ordinate, schedule, monitor and support managers in ensure that all training is undertaken in line with company policies and targets. Key Duties and Responsibilities ? Collect, record, maintain and monitor all overtime and absence to ensure efficient reporting for payroll purposes. ? Produce information for monthly KPI reporting in order that information is recorded and reported accurately. ? Responsible for managing the NRS training system and to co-ordinate, schedule and monitor training, and to support managers in ensuring that all training is undertaken in line with company policies and targets. ? Produce starter packs for new staff and ensure these are completely correctly. Forward all completed documentation to relevant departments ? Organise inductions for all new starters and ensure all appropriate training induction training is scheduled and carried out. ? Ensure managers complete appropriate back to work documentation and file accordingly. ? When implemented, manage the new staff signing in system (Rota Horizon) on behalf of Managers, producing reports when requested and highlighting any anomalies. ? Ensure relevant managers are completing all accident investigation paperwork and relevant forms and are recorded accordingly in regards to all accident and incidents occurring on site. Ensure forms are forwarded to HSE department in line with company policies. ? Ensure all appropriate documents in relation to H&S, Environmental, HR etc. are filed accordingly and kept updated. ? Collect, administer and file Waste Transfer notes for the depot in accordance with relevant regulatory requirements and company policies. ? Take Minutes for all requested meetings, back to work, disciplinaries etc. and distribute and then file accordingly. ? Organise all meetings as requested by management team and arrange refreshments where appropriate. ? Responsible for Petty Cash within the depot and its distribution to appropriate staff when necessary ensuring recording and filing of all receipts. ? Responsible for managing and reconciling Depot expense card (Bread card) accordingly. Submit information to Finance monthly. ? Ensure all invoices received in the depot are sent to finance for processing in a timely manner ? Arrange hotel bookings, care hire etc. when requested by management team. ? Type and send letters when requested to support managers. ? Greet and escort visitors where applicable and ensure visitors and guests are aware of site rules and protocols when in the depot. ? Complete any admin tasks when requested that are relevant for the role. Key Attributes ? First class communication skills (both written and verbal) ? Excellent organisational and planning skills ? Ability to be discreet ? Ability to cope and work under pressure ? Must be a highly self motivated individual ? High degree of PC literacy In return we offer you the following ? A chance to work as part of a great team doing a rewarding job ? Competitive salary and benefits ? Career progression opportunities & training ? Pension scheme ? Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays) ? Participation in our employee recognition scheme and recommend a friend scheme ? Entitlement to Employee Assistance Programme and Bike to Work scheme ? Access to exclusive employee discounts and savings in gym & wellness discounts To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK. This position will be subject to a basic Disclosures and Barring Service Check.